Trash Cans must be available and accessible or they will not be serviced, and the customer will not receive a credit nor will there be a return trip for missed pick up. Please have the can available the night before your pick up day.
All trash must be bagged or it will not be collected. Large, clean items that won’t fit in a bag and large pieces of cardboard are an exception.
Trash can lids must be fully closed.
A minimum fee of $4 will apply to each pickup with overflowing trash cans.
If additional trash or items are piled on the ground next to the can, an extra charge will apply.
If animals get into and shred the trash, the customer is responsible for cleaning up.
Bulky items must be quoted to be scheduled and added to pick up day, please upload a picture in your account 24 hours before pickup. We will accommodate if possible during the same week, but may have to pick up on a special trip or the following week.
Company provided trash cans are property of the Company, and may not be kept if the Customer discontinues service. Customers will be billed for negligent damage to the can or disappearance of the can. If a customer provides their own can, the company is not responsible for normal wear and tear or damage to the can.
Maximum weight limit per 96 gallon can is 250 pounds.
We CANNOT legally accept the following items: liquid paint, asbestos, poisons, liquids, chemicals, toxins, combustible items, propane tanks, car batteries, lithium ion batteries, animals, tires, yard debris, construction debris.
Some of these items we can pick up for an additional cost, but we must know in advance and they must be placed beside the can.
If invoices are not paid by the due date, a late fee of 10% shall apply. If the customer does not respond to phone calls or emails or update their card info in a timely manner, Airo Disposal will discontinue service.
If we are unable to service due to weather conditions or holiday closures, we will service as soon as possible and keep customers updated as to when they should expect service.
Fuel Surcharge: Since we are at the mercy of fuel prices, if unleaded regular gas is above $3.50 per gallon, the following fuel surcharge will be reflected on your invoice. This is a per month, not per service fuel surcharge, and will be removed or reduced as soon as fuel prices change.
$3.50-$3.99: $1
$4.00-$5.00: $2
$5.00-$6.00: $3
We reserve the right to charge an additional fee for trash service for properties with gravel or dirt roads exceeding half a mile. If applicable, the fee will be discussed before starting service or after first service if not previously disclosed by customer.
Release and Hold Harmless
Whereas, the service provider is in the business of removing and hauling residential waste and garbage, and the customer is desirous of having their waste removed by the service provider from their home or their curb, the parties recognize that there are risks associated with Service Provider driving and operating a truck down the customer’s driveway for home pickup.
The Customer agrees to release, hold harmless, and covenant not to sue the Service Provider for damages or injuries occasioned by the Service Provider removing waste and/ or garbage from Customer’s residence.
The customer hereby irrevocably releases, holds harmless, and covenants not to sue Service Provider, including its officers, members, directors, agents, employees, and contractors, for any damages to property, injuries, or death occasioned by Service Provider picking up and removing waste and/ or garbage from Customer’s driveway, residence or property, including, but not limited to any claims arising out of the negligence or gross negligence of Service Provider, its officers, members, directors, agents, employees, and contractors. This Agreement represents the entire agreement between the Parties with respect to the subject matter contained herein. All other prior or contemporaneous agreements or representations, whether oral or written, are merged herein.
This Agreement shall be governed and construed in accordance with the laws of the State of Georgia. In the event of a dispute between the Parties arising hereunder, or in any way related hereto, the exclusive venue for the resolution of the dispute shall be in a court in Lumpkin County, Georgia. The Parties hereby knowingly and volitionally waive their right to trial by jury of any and all issues arising under this Agreement, or in any way related hereto.